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MORAKI
Fashion Women Clothing, Accessories and Shoes

Women Fashion Clothing

Shipping

 

FAQ Shipping
Returning or not received !/contact us               

!!! Shipping   -Special Products shipping 

*Products (direct factory sale ) with processing time is greater than usual /grater than 10-15 days/

1. What delivery company you use?

Delivery company and tracking information is included in your order details on Paypal.

We ship Worldwide /with a few exclusions/ by default with EMS or China Post Air Mail.Estimate delivery 5-15 days or 15-28 days /extend holidays/

For USA small packs 5-20 days.

For fast shipping with FedEx or DHL contact SHIPPING CENTER  to get the rate for your country.

2. How about your default shipping fee?

Shipping fee is counted automatically by system base on parcel weight. You may see the details in About shipping when you put the item in shopping cart.

3. How long will it take to get my order?

Since receiving your payment, we’ll start to prepare goods. Usually we take 2-7 days to finish the preparing and then send them out. 
1.All items are in stock, we'll send it out from factory in 3-7 days /may takes longer in holidays season/ after receiving your payment.

3.If those item which are can not arrive in your country, we will message you to refund full price to you.

4. Why I can't check on website of China Post Air-maiL after receiving the tracking number?
China Post Air-maiL usually delays on updating the information on their website. So please be patient and check it sometime later /tracking number is visible 5-10 days after after collection/

5. How can I know the shipping fee when picking goods?

Usually for light weight items like Blouses,Skirts,Dresses and T-shirt shipping fee varies $1- $3
All shipping fees are counted by our system. You can add the items to cart then you can see the shipping rate for each item below.

Customs Clearance 

1.Is there any extra charge from you?

We would not charge extra fee other than actual cndirect price and corresponding shipping fee. Meanwhile, we would not responsible for any bank charge of your payment. The order price does not include Custom tax. We'll try our best to help our clients avoiding custom taxes, but because of the complexity of different countries’ Custom tax policy, we are not sure if your package can pass custom without tax.Usually, we'll declare a much lower value of your package.

2.Do I have to pay import or customs duties?

We do not charge any taxes for its purchases, so now you are paid in full. However, since your order is shipping from China, it may be subject to customs or import duties charged once your order reaches your country.